Academic Success Coach

Date Posted: November 21, 2022
Gardner-Webb University
Shelby, NC
Category: Education
Job Type: Full-Time

Gardner-Webb University

Company Description

Gardner-Webb University is a coeducational, residential, private Christian institution with a strong emphasis in the Liberal Arts, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The university offers a variety of undergraduate and graduate programs to approximately 3,500 students.

Job Description

Academic Success Coach

Gardner-Webb University’s traditional undergraduate program seeks a candidate for the position of Academic Success Coach. Reporting to the Dean of Student Success, the candidate for this position of will advise a growing population of traditional undergraduate students, with a focus on the nursing-intended population. This position uses coaching techniques to assist students with barriers to learning, setting educational goals and connecting students to university resources.


  • Provides advisement to all incoming students majoring or intending to major in Nursing
  • Provides guidance to nursing-intended students throughout the application process, including serving on the Nursing Review Committee
  • Provides advisement to other majors as assigned by the Dean
  • Serves as a collaborative team player in the Student Success Division
  • Fosters persistence and completion by maintaining a caseload of traditional undergraduate students
  • Monitors students who have not registered each semester
  • Provides training for degree completion planning and GPA calculations for all students on caseloads
  • Contacts students who have been referred as having excessive absences and accumulating low grades
  • Monitors the progress of students on advising and coach caseloads
  • Assists students on academic warning with academic success plans
  • Advises program requirements, course selection, and registration procedures to both prospective and current student populations
  • Provides academic coaching to assist with identifying, developing, and implementing learning strategies and study skills specific to course requirements
  • Refers students to appropriate academic personnel and support resources and collaborates with others to monitor and accelerate the academic progress of the students referred
  • Provides guidance to students on university policy and academic requirements
  • Exhibits willingness to train on success coaching and new advising initiatives
  • Other duties assigned by supervisory personnel


  • Must have a Bachelor’s Degree in Education, Psychology or related field. A Master’s in Counseling or related field is preferred.
  • Academic advising experience at a collegiate level preferred
  • Demonstrated evidence of a team-oriented, professional mindset with the experience and ability to be a creative problem-solver
  • Ability to multi-task and show attention to detail in a fast-paced professional environment
  • Excellent community building, organizational and verbal and written communication skills
  • Demonstrated outstanding computer technology capabilities
  • Demonstrated passion for student service and success
  • Willingness to work some evenings and weekends
  • Knowledge of Banner a plus


Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application using the “Apply Now” link below and include a cover letter, resume, and name and contact information for three references with their submissions. Incomplete applications will not be accepted.

How to Apply

Apply Online Here!