Director of Housing and Residence Education

Date Posted: November 21, 2022
Gardner-Webb University
Shelby, NC
Category: Education
Job Type: Full-Time

Gardner-Webb University

Company Description

Gardner-Webb University is a coeducational, residential, private Christian institution with a strong emphasis in the Liberal Arts, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The university offers a variety of undergraduate and graduate programs to approximately 3,500 students.

Job Description

Director of Housing and Residence Education

The Director of Housing and Residence Education is responsible for collaboratively working to foster a safe, vibrant, and engaging residential living and learning community that meets diverse student needs, promotes student success, offers opportunities for engagement, and is grounded in the mission and values of Gardner-Webb University. Under the administrative direction of the Vice President for Student Development and Dean of Students, the Director of Housing and Residence Education is responsible for ten residence halls, housing up to approximately 1200 residents.



  • Directly supervise one Associate Director for Housing and Residence Education and one Assistant Director.
  • Indirectly supervise and provide direction to ten Graduate Hall Directors and 40 Resident Assistants.

Residential Experience Development

  • Oversee the development of a cohesive and comprehensive residential experience rooted in the goals of student success and retention.
  • Develop initiatives and programs with a strong focus on community development and student engagement and involvement.
  • Engage in the exploration process of Living Learning Communities in support of the University’s strategic plan.
  • Develops a comprehensive residential education model and programming for all residential students. Supervise and continue development of the First-Year Experience community and Honors Housing.
  • Serve as a member of the Alcohol, Tobacco, and Other Drug Committee, representing the needs and challenges of the residential population.
  • Provide oversight related to Residential Life assessment efforts, such as collecting and maintaining statistics and data that will drive quality improvement and provide for program evaluation based on desired learning outcomes.

Student Support and Crisis Response

  • Oversee an on-call structure focused on providing support to students during and after hours. Serve as a member of the professional staff on call rotation.
  • Work closely with University Police to ensure effective, appropriate and equitable responses to emergencies and violations of campus policies, as well as state and federal law.
  • Serve as a member of the Students of Concern Committee that provides outreach to students through intervention programs that seamlessly integrate with existing campus resources.

Conduct and Community Standards

  • Oversees and enforces University policies by administering the code of conduct. Reviews incident reports, determines staff response and conducts conduct meetings as needed with students for violations of the Student Code of Conduct and/or Housing Regulations. Refers follow-up to other residence life staff members as needed and trains staff on conduct system.
  • Prepares statistical reports for Community Standards related data.
  • Advises professional staff and others regarding disciplinary procedures.
  • Serves as hearing officer as required by the conduct system.

Departmental Administration

  • Develops and administers budgets for the department and monitors expenditures.
  • Oversee strategic planning and outcomes development consistent with departmental, divisional and institutional goals and priorities.
  • Supports the Assistant Director of Housing and Residence Education with the following duties: GRD staff selection and training and RA staff selection and training.
  • Supports the Associate Director of Housing and Residence Education with the housing selection process and assignments.
  • Work with the Associate Director of Housing and Residence Education to ensure proper maintenance of housing facilities, including capital improvements, preventative maintenance and daily operational needs.
  • Works effectively with a wide variety of constituent groups including students, parents university staff, faculty, and the public.
  • Remains abreast of current issues and best practices in residential education.
  • Maintains the Housing and Residence Education Website.

Student Development Leadership

  • Serve as a member of the Student Development Leadership team in making decisions to impact the full on-campus experience.
  • Serve on University committees as deemed necessary.
  • Articulate, support, and uphold the University’s Christian mission and values.
  • Complete special projects and perform other duties assigned by the Vice President for Student Development and Dean of Students.


  • Master’s degree in Higher Education or appropriate field plus five years of professional experience in residence life & housing management and leadership.
  • Excellent interpersonal skills and student focus, with the ability to operate in a collaborative and professional manner with a wide range of constituencies in a diverse university community.
  • Demonstrated understanding of student services and deep commitment to the connection between the curricular and co-curricular spheres of a college community.
  • Ability to develop and maintain effective partnerships across campus.
  • Ability to interact effectively and respectfully with students, faculty, staff, and families to establish and maintain good working relationships.
  • Expertise in conflict resolution and mediation.
  • Capacity to address nuanced problems with sensitivity and discretion.
  • High degree of organizational skill and attention to detail; ability to supervise a highly-visible, student-facing department with sound judgment, and an educational/developmental approach.
  • Excellent interpersonal, critical thinking and oral and written communication skills; ability to manage and evaluate competing priorities and juggle multiple tasks.
  • Demonstrated ability to integrate software and technology to enhance operations.


Review of applications will begin immediately and continue until the position is filled.  Candidates should complete the application using the link below and include a letter of interest and resume with their submission.

How to Apply

Apply Online Here!