Order Processor - TAP (Shelby, NC)

Date Posted: July 16, 2021
Greenheck Group
Shelby, NC
Category: Purchasing
Job Type: Full-Time

Greenheck Group

Company Description

The Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world.

Job Description

General Summary:

Responsible for the accurate on-time entry of sales orders.

Principal Duties & Responsibilities:

  • Review and process orders received through the direct order entry system.
  • Assist in meeting and maintaining company objectives of on-time order processing by releasing rush orders by cutoff times, and processing parts orders with a high priority.
  • Check orders for accuracy, pricing, multiplier use and part numbers, notify appropriate sales staff of discrepancies.
  • Check and highlight special design requests (SDR’s) and flag orders for additional processing and review.
  • Meet tight deadlines for rush orders coming through direct order entry, e-mails or change coordination process.
  • Understand and follow order processing documentation and guidelines to complete daily tasks and determine next steps.
  • Processing of basic order changes or cancelations.
  • Review and resolve general order system errors.
  • Consult with Engineering and Marketing groups for necessary order information.
  • May manually adjust bill of materials as directed.
  • Consult with Regional Manufacturing facilities for order coordination as required.


Job Qualifications: 

Work requires the level of knowledge normally acquired in the course of completing high school, recordkeeping, clearly convey thoughts in writing, and/or deal effectively with people.

Between 0-12 months’ work experience.

Special Notation

The preceding statements are intended to describe the general nature and level of work being performed by people in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.

Why join the Greenheck family?

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

Health insurance

Prescription drug benefits

Dental insurance

Paid vacations and holidays

401(k) Retirement savings plan

Employee Assistance Program

Flexible spending accounts for medical or dependent care expenses

Tuition assistance

Employee Wellness Program

Want to hear more about the Greenheck culture? Take a look for yourself!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

How to Apply