Student Records Coordinator

Date Posted: November 21, 2022
Gardner-Webb University
Shelby, NC
Category: Education
Job Type: Full-Time

Gardner-Webb University

Company Description

Gardner-Webb University is a coeducational, residential, private Christian institution with a strong emphasis in the Liberal Arts, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The university offers a variety of undergraduate and graduate programs to approximately 3,500 students.

Job Description

Student Records Coordinator

Gardner-Webb University is seeking a full-time Student Records Coordinator (SRC) for the Registrar Services Office. This position is the initial point of contact within the Registrar Services Office. The SRC  will work collaboratively with Registrar Staff in delivery of exceptional service to students, alumni, faculty, and staff.


  • Answer all calls that come into the Registrar Services office
  • Process transcripts on a daily basis
  • Complete and verify all loan deferments and enrollment verifications
  • Run all letters of enrollment upon request
  • Process Online Request Forms and Wait listing Forms
  • Process all name changes, address and phone number changes weekly
  • Code and track all diplomas and certificates sent out by mail
  • Graduation information and other reports upon request
  • Assist in activities related to commencement along with all other Registrar Services Office staff
  • Assist with Roll Verification processes
  • Assist with Registrar Services Office email
  • Work with Assistant Registrar with FERPA Training
  • Assist in processing all withdrawal forms
  • Additional  tasks and duties as assigned by the registrar


  • Bachelor’s degree preferred
  • Exceptional customer service skills and providing courteous and professional service to students, faculty and staff are required


Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application using the link below and include a letter of interest and resume with their application submission. Please note that incomplete submissions will not be considered.

Questions regarding the positions can be directed to Lou Ann Scates, Registrar by email to [email protected].

How to Apply

Apply Online Here!